Category Internal Communications

The Secret of John Lewis’s success?

After yesterday’s controversial declarations from the big banks, today’s bonus news focuses on the John Lewis Partnership, who have announced that they are sharing £200m with their employees after a 20 per cent leap in profits during 2010.  Does anyone resent this? 

Consumer demand for Thorntons not so sweet

Thorntons is a tale of woe today.  They’ve just announced an 8.5% drop in half-yearly profits, where they blame the bad weather, discounting as a result of weak consumer confidence and problems with their supply chain. They talk of closing more stores and, at best, suggesting flat (i.e. no) year-on-year growth.

I’ve been having a think about the Thorntons business and wondering if this is the whole story.

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